DELIVERY

Delivery Information

We offer free UK standard shipping for orders over £50.

Any orders made will be dispatched within two working days. 
All orders are sent via the Royal Mail.

United Kingdom:
Royal Mail 2nd Class  – £2.95 – Standard 2-4 day service.
Royal Mail 48 Hour Tracked Delivery – £4.74 – Tracked 2 day service.

We also offer free collection if you live nearby.

Please note: We cannot be held responsible for missing parcels if you give the wrong address at checkout. 
 

RETURNS & REFUND

How It Works

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If you aren't satisfied with your product then please email us at everythingecouk@hotmail.com so we can help! 

 

Decide you don't want something when it arrives? 

Please send us an email, simply keep everything packaged, pop a note in the order with your name and order number plus why you are returning, we will provide you with a return address when we receive your email. 

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As soon as your items arrive I will issue a refund (excluding shipping costs) and send you an email to confirm. Please send items tracked and keep proof of receipt until a full refund has been issued as we cannot take any responsibility for lost items. 

 

 

Notification of a return must be received within 2 working days of you receiving your order. 

 

Everything must still be packaged; no boxes or jars are open or seals are broken. 

 

 

Damaged Items 

If your item arrives damaged please email and we will try to help resolve your issue. 

Payment Methods 

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Free delivery on orders over £50

Royal Mail 2nd Class Delivery (2-4 Days) - £2.95

Royal Mail Tracked 48hr  (2-3 Days) - £4.74

Free Local Collection - Birmingham B23 

Key Info

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